Plastic Surgery Patient Testimonial
Aliso Viejo, CA 92656
- Written on April 28, 2016
I’ve known Dr. Robinson for over 13 years now. Since the first day of meeting him and his staff, I’ve always felt I was in the best hands. I came to Dr. Robinson for a breathing problem back in 2003. I was scared for the procedure that I needed to get to fix my problem. I also was scared of the medication I was going to have to take for my after care. Summer came in and calmed me down to ensure me that I wouldn’t feel the medications due to the fact that that’s what we need to stay out of pain and heal quicker. I was really apprehensive to do the surgery, but after Dr. Robinson explaining everything and Summer’s comforting words I felt more prepared than ever. My procedure went better than planned. I had little to no pain along with no bruising. I followed all Dr. Robinson instructions, and my after care was quick and painless. My rhinoplasty was a success for not only my breathing problem but my appearance also, which was rarely changed. It looks and feels better than I could of ever imagined. It was such a successful surgery with settle change that a family member recognized a change but couldn’t point it out. At that moment I knew I had found the best Facial surgeon ever. I now get botox yearly and lip injections as well. My husband gets laser from Marvic Robinson for his skin and looks more youthful each time. I can’t speak highly enough about what an artist Dr. Robinson is with his talents and his wife Marvic. Summer the consultant representative has such a great way with all their patients’, her customer care is beyond any expectations. The Robinson facial Practice is beyond the best and always staying up to date with all and any new product or procedures. I highly recommend then to anybody and everybody considering any facial plastic surgery.
Patient since 2003
- Written on April 28, 2016
When I decided that I wanted to address a few issues that have always bothered me about how I looked, I went on the typical journey that many women do. I met with potential doctors who all had a different approach to what they would do, how they would do it and the expected results. I was looking for someone who could make me feel comfortable, who really listened to my concerns and was honest with me about what really could and should be done. I was so fortunate to have met Dr Robinson during my journey as he addressed all of these for me on our first meeting. He came very highly recommended from someone in the business who was exposed to all the So Cal plastic surgeons and their work. They said he was the best and I have to say that he did not disappoint! He took the time to discuss the procedures and provided me with realistic expectations. He actually saw things that I didn’t and was able to steer me away from things that didn’t need to be addressed. I trusted him instantly and loved his personality and caring manner. The surgery went extremely well and my experience was one in which I had quick healing with little swelling and bruising which I completely give credit to Dr Robinson and his expertise. The aftercare was wonderful and I cannot say enough positive things about Dr Robinson and has staff. They treat you like a friend and not a number. I would recommend Dr Robinson for anyone who is considering facial surgery and who wants to look and feel the best that they can!
- Written on February 15, 2016
Dr. Robinson’s staff is always friendly. I also have been referring friends to see the doctor. Thank you.
- Written on February 15, 2016
Dr. Robinson changed my life. He was recommended to me as I had never had any type of work done and he exceeded my expectations. The procedures that Dr. Robinson performed clearly took 15 years off. I am 55 and I constantly get shocked responses from people who think I am 15 years younger. The work was subtle and my experience with the surgery and the healing process was very positive. I cannot thank Dr. Robinson enough for giving me back my youth.
- Written on December 10, 2015
Your front desk staff has always been wonderful. Marivic is amazing. She is incredible and very talented.
- Written on December 3, 2015
Everyone is so kind. I appreciate all of your help.
- Written on November 26, 2015
Love this office! Best front desk staff and wonderful, talented work by both Dr. Robinson and Marivic Robinson!
- Written on November 4, 2015
Have been going there a long time. Dr. Robinson’s work is amazing.
- Written on October 26, 2015
Wonderful staff, just love Dr. Robinson and his office! Highly recommend.
- Written on October 3, 2015
I have always experienced excellent service from everyone in the office. I was greeted warmly, taken back to the room without having to wait more than a couple of minutes and all of my questions were answered. It’s always a pleasure to come to the office. Thank you.
- Written on October 2, 2015
Excellent staff. Absolutely love Summer!
- Written on September 9, 2015
I have already recommended Dr. Robinson to my friends. I had a great experience and I am thrilled with the results.
- Written on September 9, 2015
Dr. Robinson and his team provided me with such wonderful and professional care. They epitomize the word professionalism and they love what they do. I highly recommend Dr. Robinson and his entire staff to everyone who wants great medical care and a caring hand. Thank you again Dr. Robinson for everything you have done, I really appreciate it. Take care.
- Written on August 6, 2015
I had my initial consultation and the staff and Dr. Robinson were great! Dr. Robinson spent his time, no rush and explained his recommendations and procedure to me. I am seriously considering Dr. Robinson for my facelift. All that Dr. Robinson performs is Facial plastic and aesthetic surgery and has for 25 years and this makes him an expert in this field. I am still researching and will return for a follow-up consultation and a few more questions. I am going to speak to the person that referred me to Dr. Robinson once more and then call your office soon. Thank you!
- Written on July 8, 2015
Love you guys!
- Written on June 22, 2015
I was 62 years old and decided it was time to “freshen” my look by getting my eyes “fixed”. I interviewed several Plastic Surgeons before I had consulted with Dr. Ernie Robinson. I immediately felt confident with Dr. Robinson’s suggestions, skill, kindness, and honesty. Dr. Robinson is not only a skilled surgeon but an exceptionally sensitive and caring person. I was treated with respect and care by Dr. Robinson and his staff. Dr. Robinson helped me to regain the confidence I had lost in myself, I felt young and productive again. At the age of 63 I was offered a position with a prominent company which led to a new career and a great compensation packet. I started going to a gym and working with a personal trainer. (I had never been to a gym in my life!) At the age of 69 I entered the Ms. Senior California Beauty Pageant.
People are surprised when they hear that I am 72 yrs old and…..still looking good! Seventy-two is the new 62 thanks to the skill and knowledge of Dr. Robinson.
Sincerely,
- Written on June 22, 2015
I was in my mid-forties and was starting to develop jowls, eye bags, and everyone’s favorite, the “turkey neck.” I thought that in ten or so years I should look into surgically correcting those problem areas. I had enjoyed a lifetime of good looks but the confidence was fading. I met Dr. Robinson and he assured me that it was not too early to make the corrections, that it was actually better to do it earlier than waiting until age and gravity had made a more drastic effect on my face and neck, so I decided to have Dr. Robinson perform a facelift and eye surgery. I was open with my friends about my plans for the procedure. Some of them were supportive, others were judgmental and argumentative. To them plastic surgery was either a dangerous risk, an act of cheating about my age, or a foolish flirt with the horrors of surgery. I’m glad I ignored those people. The surgery was easy. The recovery was quick and the discomfort was minimal. I’ve had worse hangovers. The care at the surgery center was professional and warm. The results were miraculous. The jowls, bags, droops and wrinkles are gone. I look at least ten years younger. I even turn heads now and then and my confidence and enthusiasm to be “out there” is high. Having the surgery was one of the best decisions I’ve ever made. But having a highly qualified surgeon is the most important aspect of the process. I am so grateful that my surgeon was Dr. Robinson. He is not only a medically professional practitioner, but his focus on only the head and neck makes him a master in the art of facial plastic surgery. We are all lucky to have him in our local access. In conclusion, I would like to leave the reader two offerings of advice. If you are considering facial plastic surgery, and you are a qualified candidate for it, do it as early as you can. It just turns out better and lasts longer than waiting till you are older. Second get the best doctor you can find. And lucky for you (and me) he’s right here Dr. Ernest Robinson.
- Written on May 25, 2015
My experience at Dr. Robinson’s office was truly a wonderful experience! I loved his staff, especially Summer, she was so kind and clearly answered all of my questions and alleviated my fears. She went over the top for me getting my pre-surgery requirements together. Thank you so much for all of the hard work that you did for me with a loving smile! And most of all, thank you Dr. Robinson, besides being meticulous, skilled surgeon. I would recommend proudly to all my family and friends, he is the kindest, most caring doctor and surgeon I’ve ever met and believe me, I have met many. I have the highest respect and confidence in Dr. Robinson and precise and skilled surgical abilities.
- Written on February 26, 2015
What an outstanding staff! They are gorgeous, courteous and professional! The combination of your staff and Dr. Beverly’s is outstanding!!!
- Written on February 15, 2015
Dr. Robinson and Summer were absolutely wonderful to me. Thank you so much for your kindness.
- Written on February 13, 2015
Dr. Robinson, Summer and staff are so pleasant and reassuring. A big plus when your surgeon is an artist.
- Written on January 22, 2015
All of you are great! Maybe add an Xbox in the waiting room
- Written on January 22, 2015
I could not be happier with the entire experience.
- Written on October 19, 2014
It was a very pleasant experience and the staff is great!!!
- Written on September 3, 2014
You are great.
- Written on June 18, 2014
Great experience so far! Looking forward to my surgery!
- Written on June 18, 2014
I love Dr. Robinson. Very easy to talk to and so kind. I will be back.
- Written on June 12, 2014
Everything is always perfect. Thank you for caring.
- Written on April 28, 2014
I had a very good and pleasant experience during my last visit. Dr. Ernie Robinson explained the procedure well and I must say that he is one of the sweetest and kindest doctor I have ever had. Everyone was SUPER NICE, very accommodating and made me feel at ease and welcome; I especially appreciate the accommodation given to me in spite of my last minute notice. I’m just so sorry that I had been having a hard time deciding and cannot bring myself to have the facelift done… I’m just SO SCARED and I’m such a “big chicken”. Every day that I think about it, it just makes it harder and harder to decide. Please accept my apologies for taking this long to get back to you. Again, thank you so much – you are a group of very friendly, warm and very nice professionals.
- Written on April 2, 2014
Excellent!
- Written on March 13, 2014
Very pleasant staff. Thank you for everything!
- Written on February 26, 2014
From my interactions with Stephanie at the front desk to my consultation with Dr. Robinson then my time with Summer, I was fully satisfied. Your office always makes me feel like family. Like I told Dr. Robinson, he’s the only one I’d trust to do work on my face. I’m looking forward to my procedure in April. Thank you for your kindness throughout this process. Still considering what to do, but when I do, I will call Dr. Robinson.
- Written on February 26, 2014
Dr. Robinson is the best and great staff.
- Written on January 22, 2014
Dr. Robinson was very pleasant, explained things, and instilled a sense of trust that makes me comfortable in moving forward with the surgery. The staff was also very friendly and helpful.
- Written on January 22, 2014
I am so happy to go there every time. It is an excellent office and Dr. Robinson is outstanding.
- Written on January 13, 2014
During a somewhat scary time in my life related to a skin cancer operation, you have all treated me professionally but even more than that, with kindness and true concern for my wellbeing. I thank you and appreciate everything that you have done for me.
- Written on January 6, 2014
I always enjoy my visits.
- Written on December 23, 2013
Amazing! Love the results.
- Written on December 19, 2013
Excellent service! Marivic is outstanding. Summer is very through and kind.
- Written on December 19, 2013
A private exit or entrance to office after you have had a procedure, so you don’t have to go through the waiting room. Everything else was PERFECT!!
- Written on November 27, 2013
It is always wonderful to visit with Dr. Robinson.
- Written on November 27, 2013
Thanks for taking care of me without a scheduled appointment on Monday!!!!!
- Written on August 20, 2013
I have already referred friends to your office. Love this office and your staff!
- Written on August 20, 2013
Dr. Robinson is the best. Service is always great from setting an appointment to no long waiting once you arrive. Dr. Robinson never makes you feel rushed and will answer all questions. All the girls in the office are warm and welcoming. It is easy to notice that you acknowledge everyone who enters the office.
- Written on August 17, 2013
Dr. Robinson is an excellent doctor. I know because my surgical nurse friend recommends him and he is board certified in multiple areas. He doesn’t have to explain anything to me.
- Written on August 8, 2013
Dr. Robinson, Summer and Stephanie: Thank you very much for everything and I look forward to my next visit.
- Written on July 30, 2013
I am always delighted with the team at Dr. Robinson’s office! Summer, Stephanie and Marivic are always WONDERFUL. Marivic explains everything to me so I’m comfortable in her hands. I’m always happy with my results and I look forward to my next visit. I was extremely happy that since the photo laser was down, you honored that price and did the IPL for me. Going out of your way like that really creates customer loyalty! Thank you again for all you do for me and I look forward to seeing you at my next IPL!
- Written on July 8, 2013
Continue to have wifi for patients. You are doing an excellent job.
- Written on July 8, 2013
Dr. Robinson and his entire staff make you feel very welcomed. Each one is very professional and friendly and you know you are in good hands. The procedures are always well done and you look and feel great afterward.
- Written on June 22, 2013
Continue the good work.
- Written on June 22, 2013
You are an amazing team! From the moment I walk in, I am greeted and my appointment acknowledged. Summer always has a beautiful greeting and knows me by name. Dr. Robinson never rushes through my appointments and always answers all my questions and has interesting and informative conversations with me. Leah and I have referred family to Dr. Robinson and will continue to send both family and friends. Thank you for the new me!
- Written on March 28, 2013
Love you guys… You are awesome!!
- Written on March 7, 2013
We were very impressed with Dr. Robinson and everyone in his office. Definitely a positive experience.
- Written on February 21, 2013
The staff is very nice and made me feel very good.
- Written on February 6, 2013
Dr. Robinson was very honest and did not give me the answer that I wanted to hear, he was just honest with his opinion. I would recommend him to anyone! Stephanie is amazing as well… Thank you all!
- Written on January 4, 2013
Staff members were friendly and accommodating.
- Written on December 27, 2012
Always a pleasure to visit you Dr. Robinson, Marivic and staff. I get the best care every!
- Written on November 22, 2012
Marivic was very professional and courteous.
- Written on November 7, 2012
I enjoy the staff and especially Dr. Robinson. No complaints.
- Written on July 5, 2012
You guys are great, thank you!
- Written on June 27, 2012
I was so happy with my results. I have told so many of my girlfriends about you guys! I especially love the staff. Stephanie made my mom and I feel so comfortable. Mrs. Robinson was fantastic, highly professional, compassionate, warm, caring and friendly. I look forward to more visits in the future!
- Written on June 26, 2012
I am always more than happy when I see you. Thank you.
- Written on June 26, 2012
Dr. Robinson, Marivic, Stephanie and Summer are all very special and a pleasure to see each time we come to the office. Thank you.